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 Technical Contact:
STM Consulting Group, LLC
Computer Repair, Maintenance, Upgrades, Virus Removal, Custom Programming Solutions.
Phone: (678) 368-9856
 

 FAQ

Do I really need gutters in Atlanta?

The purpose of rain gutter systems is to efficiently channel rain water from the roof towards a down pipe which in turn carries it down to ground level. This system helps to keep the walls of the house from becoming drenched which leads to problems with mold, dampness, and foundation problems. For most of us, our home is the largest, most important investment we'll ever make. In terms of improving your home's market value and curb appeal, gutters may not rank highly on your list of priorities. However, when properly installed, all aluminum gutters can help maintain the structural integrity of your home and positively impact your resale value. Rain gutter systems are not commonly acknowledged although they do play a major role in the maintenance and preventive maintenance of your investment. Gutters and downspouts are the only way you can move rain water and melting ice away from your house. Without gutters, the water goes straight down and floods the area next to your foundation, siding, and around any landscaping.

 

If water overflows?

Over the back of a clogged gutter, damage to exterior and interior walls (via the fascia and soffit board) can occur and dampness can result. The gutter should be checked for debris and blockages and the fascia brackets also checked as they may have been damaged causing the gutter to sag. This will cause gutters to overflow\ backflow possibly allowing water to enter walls of the home.

Over the front of a clogged gutter, this can be very annoying, both to walk under and possibility of potential landscaping issues. If this is happening you should be considering our clog-free gutter covers. Protection for your gutters will keep leaves, pine needle, acorns and other debris out, and maintain the clear flow of water to the downspout. Maintaining your gutter system is vital to its performance and longevity. If your gutters are overflowing, the gutter or the downspout is probably clogged. Keeping the system clean and free of debris is critical. Ace Gutter Cleaning offers complete gutter/ downspout repair. Our skilled gutter technicians are not only able to install new seamless gutters, but can also troubleshoot and repair unforeseen problems, possible eliminating the need for a new rain gutter system.

  • ADVANTAGES: Repairs are generally easy to make with Ace Gutter Cleaning and are cost-effective if the damage is localized.
  • DISADVANTAGES: When gutter systems show widespread deterioration or rust and become unsightly, they should be replaced in their entirety to ensure proper rain water flow, and protect your investment.

What should I know about your Insurance Coverage?

Ace Gutter Cleaning carries Workman's Compensation and General Liability. We are a fully insured company. This coverage protects you if either your property is damaged or if someone from our company becomes injured or ill while on your property. If you decide to use a company other than Ace Gutter Cleaning, make sure they are insured not only on ladders but on the roof as well.

How much do you charge to install new gutters?

The only way to determine the cost of new gutter installation is to schedule a free estimate. At the end of your estimate you will know exactly the cost of all materials and labor. Estimates normally take less than an hour to complete.

I just need to replace one small piece of gutter, can I hire your services?

Of course! No job is too big or too small for Ace Gutter Cleaning. We strive to give you the best service you deserve therefore we do not turn away small jobs. We clean, repair, and install 1-2 gutters or even whole apartment complexes and subdivisions.

How can I be sure that my downspout is free and clear from debris?

Our backpack blowers have the equivalent concentrated power of a Cat5 hurricane wind. When we put this air pressure to your downspout, clogs don't stand a chance.  Unfornately when gutters have not been cleaned reguarly or not cleaned properly what we call a "major downspout clog" could occur. Not part of our standard gutter cleaning to correct the issue, however our service techs can remove the clogs from a ladder for an additional $20 charge. Please keep in mind that Ace Gutter Cleaning will never do anything to increase the price of the gutter cleaning without letting the homeowner know ahead and getting the approval to do the work.

 

What if my downspouts are connected to an underground corragated system?

Some companies have snake machines which can unclog and clear these underground pipes. Unfortunately, Ace Gutter Cleaning and other gutter cleaning companies like us do not have the proper equipment to clear the pipes. We can assure all of our customers that the downspouts are clear and check to see if there are clogs in these systems, but the clog would need to be cleared by a different company. Most major gutter cleaning companies in Atlanta are not set up to correct this issue.

 

What goes into determining the price of repairs?

There are many numerous factors involved. The primary factor, above and beyond all others, is the danger involved in the repair and the subsequent insurance, and the time it will take to complete the repairs.

The majority of all the work we do is particularly dangerous since it is performed from the roof.  Most of the repairs we do cost the same or much less than the same repairs from a major, professional, insured company. In many cases, our single repairs to your shingles, plumbing exhaust ventboots, ridgecap shingles, flashing, or our tree pruning services are less than the minimum service fees of other companies to perform the same type of work.

 

What happens if I hire your service to come to my home, but you arrive and discover you cannot do the cleaning or I cancel at the door?

If you provide us information about your home that is incorrect, such as having a gutter covers when you said your gutters were open, or if you say your home is 3,000 square feet when its actually 4,500 square feet and tell us at the door that you would like to cancel the gutter cleaning service you will be charged an $85.00 trip charge for the cost of having us come out. Most companies would still charge you the total of the full service. As far as a canceled service, there are many opportunities to cancel before we arrive. Even calling first thing on the morning of service saves the time and expense of sending a crew to your home. If we arrive at your home and you cancel us at the door, we charge the $85 trip charge, even if you are on an annual gutter cleaning program with Ace Gutter Cleaning.

 

Ace Gutter Cleanings best recommendation is to provide the most accurate info about your home or cancel the gutter cleaning service as soon as you learn you won't need it anymore.

 

Can my gutters pull away from the home?

Changing seasonal temperatures cause the exposed holes in the fascia board to expand. Eventually, the weight of the gutter and its debris pull the smooth spikes (nails) away from the rafter/fascia board. Drilling new holes and adding alluminum gutter screws eliminates this problem.

Do I have to be home to get my gutters cleaned?

It is always our best recommendation to be present to answer any questions and to settle the bill once the gutter cleaning is complete, but this is not absolutely necessary. If the homeowner cannot be home, our crew will perform the service and communicate VIA cell-phone and email any issues regarding the home. Once the gutter cleaning service is completed, an invoice will be left in your mailbox. Payment is expected when the job is complete either by credit card, debit card, or personal check. If payments are not recieved within 14 business days, unpaid balances are subject to additional charges.

 

What can I do to prepare for my Ace Gutter Cleaning?

Ace Gutter Cleaning suggest that you don't park any cars near the roofline. Cover any pool or pond areas close to the home. Cover or move lawn furniture, any breakables as well as lowering any umbrellas. Also, if there is any particular flowerbeds, plants, or special landscaping you want avoided (if we can), then please feel free to tell us. Any notes or special instructions can greatly reduce any confusion and complication.

What methods of payment do you accept?

We take all major credit cards (Visa, MasterCard, American Express, and Discover), as well as personal checks and money order.

Do I have to provide the floodlights for replacement? How long will my floodlights last?

No, our crews carry a large supply of floodlights with them everyday. We use brand new lights that the manufacturer guarantees will last for four years. If a bulb that we have replaced goes out within 45 days of installation, we will replace it at no charge.

Do you clean skylights? Do you clean other windows?

As a courtesy to our customers, our crews will clean skylights for an additional charge since we are far more comfortable working on a roof than you and, perhaps, a professional window cleaner might be. We don't use any special chemicals or pressure water for our cleaning, just Windex, towels, and a little elbow grease.

Ace Gutter Cleaning Privacy Statement

 Ace Gutter Cleaning L.L.C is fully committed to protecting your privacy as a visitor to our website and as our customer. To our visitors and to our customers, we offer this commitment: Ace Gutter Cleaning will not sell, disseminate, disclose, trade, transmit, transfer, or share any personally identifiable information to anyone not specifically authorized by you to receive your information except as we have disclosed to you in this Privacy Policy.

Cookies

A cookie is a piece of data that is stored on a visitor's hard drive while they are visiting a particular website. We may utilize a short-lived form of cookies when you visit our site. At Ace Gutter Cleaning, a cookie is only used to identify one unique visitor from another visitor i.e. (ip address) during a particular session to   protect our advertising return on investment. A session is the period of active site-use while that unique visitor is linked to our server. No personally identifiable information is stored on the cookie. 

Third Party Links

This Website may contain links to third party Websites that are not controlled by the Ace Gutter Cleaning. These third party links are made available to you as a convenience. Ace Gutter Cleaning is not liable or responsible for other websites and you agree to use these links at your own risk. Please be aware that the Ace Gutter Cleaning is not responsible for the content of third party websites linked to Ace Gutter Cleaning nor are we responsible for the privacy policy or practices of third party websites linked to the Ace Gutter Cleaning. Our Privacy Policy only applies to information we collect from our online contact forms.

Changes In Our Privacy Policy
We reserve the right to change this Privacy Policy without providing you with advance notice of our intent to make the changes.  If you have any questions about our privacy policy, please feel free to contact our office.

 



 

 

What if my question isn't listed here?
Call our expert staff at 770-977-6776


 


Hours Of Operation
Mon-Sun 7-8 except holidays
24hr. emergency service available


Ace Gutter Cleaning, LLC.

1530 Meadow View Drive
Marietta, Ga. 30062
Office: 770-977-6776
Fax:    770-573-1408



 Ace Gutter Cleaning proudly provides an excellent gutter cleaning service to the following cities of Atlanta, Alpharetta, Roswell, Marietta, Kennesaw, Woodstock, Smyrna, Mableton, Acworth, Buckhead, Sandy Springs, Dunwoody, Decatur, Ellenwood, Lilburn, Avondale Estates, John's Creek, Norcross, Duluth, Tucker, Chamblee, Buford, Cumming, Dacula, Snellville, Stone Mountain, Milton, Jones Creek, Fulton, Gwinnett, Dekalb, Cobb, gutter cleaning atlanta, gutter cleaning marietta, gutter cleaning kennesaw, gutter cleaning mableton, Ace Gutter Cleaning, Cobb Gutter Cleaning, Marietta Gutter Cleaning